Return & Exchange Policy

All webstore orders are placed with vendors Monday and Thursday morning prior to 10am. This allows three business days between ordering. If you need your order processed same day, please call us at 803-787-8777 and we can check available store stock that we may be able to send you after placing your order. Please allow up to 5-10 business days from the Monday or Thursday following the day you placed your order. A Jackie's team member will be in touch if there are any backorders in place.

* In-Store Pick Up * (Columbia, South Carolina): This option is for local customers in the Midlands area. Please note that not all items are available for pick up immediately, an in-store team member will reach out when your item(s) are ready. Thank you.

* Shipping * – All orders are shipped to each corresponding Workstyle's location and then delivered via UPS Ground after being received by an in-store team member.